FAQ:
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MLBot working behavior
How does MLBot interface with Magic Online?
Yes, MLBot needs a pc with Windows XP or Windows Vista, and at least 512mb ram. Screen resolution has to be at least 1280x1024: if you plan to use the bot on a laptop with a lower resolution you should consider connecting an external monitor. You also need a wheeled mouse because some reading involves text scrolling and this cannot be accomplished if a suitable mouse is not plugged in.
MLBot is already predisposed to share credit between bots. Just send an email to staff@mtgolibrary.com telling us the names of the bot you want to share credit
In any case, yes. Updates are released every week and are always free. Updates can be as small as bug fixes, or as big and important such as new functionalities and new modalities.
Yes it is. Send us an email and we will manage to convert the data. We will take the load and by your side the transition will be as smooth as possible.
When launching MLBot, it is not able to pass the “internet connection” test. How can I fix this?This means that the bot is not able to connect to www.mtgolibrary.com . Check the internet connection, in particular the availability of the website www.mtgolibrary.com via http call. Frequently the reason is that a firewall is blocking MLBot from connecting. Please note that being able to visit www.mtgolibrary.com via browser such as Internet Explorer or Firefox does not mean necessarily that MLBot is able to connect too: they are in fact two different softwares, and if you are behind a firewall you need to authorize both.
Close Magic Online and make sure MLBot is launching it. Make also sure that Magic Online is running in software mode
This situation happens because the end of trade is a very delicate phase and has to handled in a very strong way. After each trade, furthermore, the bot has to updates the internal structures and checks them for consistency: this could take a while on slow computers. Another reason could be internet congestion on the webserver handling the credits. In general, a waiting time of 10 seconds is ok, while a waiting time of more than 20 seconds is suspicious.
The most common reason is that a wheeled mouse is not plugged in. Please note that one cannot plug a mouse, launch the bot and then unplug the mouse.
MLBot does not buy cards if your renting fee is superior to the tixs in collection. This is a safety mechanism that allows to save tixs for the payment of the renting fee. To solve this, make more tixs tradable or go to the Online Control Panel of the bot , click on the PayPal button and pay the renting fee.
Write us an email explaining the bug and possibly attaching a screenshot of the problem. Our staff will fix the problem and eventually release a new version.
Payment and renting fee
The first one is based on the Magic Online trading mechanism and involves movements of tixs. A member of the MLBot Staff opens trade with an authorized account; the bot recognizes that account and credit him with a total amount of tixs equals to the actual renting fee. The trade is then handled as any other trade, it is thus logged on the Control Panal, (Tradelog and Renting tabs) and a screenshot is saved. The second way of payment is via PayPal or via credit card. Go to the Online Control Panel, click on PayPal and you will be redirected to a precompiled PayPal form. Submit the form and the payment will be processed.
Yes it is. We suggest these two form of payment for shops who have great sales and the % renting fee is expensive. Send us an email at staff@mtgolibrary.com to learn more. Full buy license and fixed monthly renting fee comes with free price lists.
At MLBot safety is the primal goal, as our community testimonies. Collection safety is guaranteed and any eventual bug involving the software is refunded in cause of loss. In any case, we deeply test each version of MLBot before releasing to assure a 100% secure software.
MLBot double checks every trade before confirming, reading the final confirm window. As additional help to monitoring, each trade is logged on the Online Control Panel, saved locally on your drive as a screenshot and checked server side to avoid data corruption. MLBot features also a shutdown system that let you turn off the bot from remote if things are not going as expected.
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